Meet Stewart Hebron
Our Senior Property Manager Stuart Hebron is our leading diagnostician and provides a full transparent property management service that incorporates all types of maintenance. From ensuring that a leaky tap is repaired in a timely manner to handling a major insurance claim should the worst happen.
What is Fixflo?
Rubicon use Fixflo, an online fault reporting system that not only enables you to report in detail, but also has a facility to upload photos to ensure that we fully understand your needs and send the correct engineer – benefitting both landlord and tenant alike.
Intelligent Maintenance are our preferred contractors. They carry out an initial 3 month inspection of all our managed properties followed by 6 monthly thereafter. This ensures that we protect the interests of our landlords by reporting on any required preventative maintenance issues, whilst ensuring that the tenants can enjoy a trouble free tenancy. We have been working closely with Intelligent Maintenance for approximately 5 years, a duration throughout which they have upheld the high standard of work that we have come to expect. They have built an excellent rapport with our tenants and are trusted to enter their homes with our management keys.
Intelligent Maintenance also run our 24 hour emergency fault reporting service, so as a tenant of a managed property, you can rest assured that help is close at hand should a problem occur.